Return And Refund Policy

We value every lodge that orders from us, whether it is one apron or a full set. If something is not right, email info@nextmasonic.com and we will sort it. Last updated: 19 September 2026.

Simple rules

• Write to us within 15 days of delivery, before you post anything back.
• The piece should be unused, unwashed, and with its tags and packing.
• Custom work (a lodge name, your colours, a photo you sent) is made for you. A change of mind is not a return. If we made a mistake, or it arrived damaged, we will put it right.
• Import duty, VAT and GST change from country to country. The customer pays them. We do not refund them.
• Return postage is paid by the customer.

What we do when a return arrives

• We lay the piece on the table and take about six photographs. Those photos are saved on your order.
• We email you in English from info@nextmasonic.com.
• The order note is marked Accept or Refuse, with the date.
• If we cannot accept the return and you would like the piece back, we wait until postage is agreed before we ship it.

A short note

We are glad you found us. Send a photo if you are unsure about a pattern. Pictures on the site are a fair guide. If something arrives that is not right, just email us. Thank you for your trust, and thank you for your order.